1. The 10,20,18 year benefit will be effective on the date of completion of 10,20 or 18 years . Suppose that some one complete his 10year on 12/08/2017 then after periodical check box clicked go edit and then enter the effect date of the employee. Do not state on the first day of the month.
2. The system will automatically calculate the amount of increment . (I think, because I did not try it still now on live server ).
3. In contact case of 18 year benifit please make sure that approval is given to the employee from DI and it is approved online by DDO.
4. If an employee's 10,20,18 years comes in the periode of 2nd January to 30th june do not take or give increment in this time frame. As per ropa2009 the if incumbent take increment in this period then he can not avail any increment during next 6 month. So it is better practice to take both regular and increment benifit on 1st July so he/she can get benefit of two increment otherwise only one will benefited. After 1st July to 1 January incumbent can avail any increment benefit.
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The video tutorial may help little more to complete the task without error.
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